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Reach us

Our Customer Service team is receiving a high volume of requests, therefore the response time may be longer than usual. We are committed to processing all requests as quickly as possible and we thank you for your patience.

Business hours:

Monday to Thursday: 9 a.m. - 5 p.m.
Friday: 9 a.m. - 4:30 p.m.
We are closed on Saturdays, Sundays and all statutory holidays in Quebec

A question or an issue?

Use this form to reach our Customer Service:

Find the answers to common questions

If you have general questions, please visit our Frequently Asked Questions section.

Online Orders

Shop online and track your order with ease.

In-Store Services and Purchases

Learn about in-store purchases and find out more about services offered on site.

Return and exchange policy

See our different options to return or exchange your items bought online or in-store.

Contact our stores

For our business hours and phone numbers, see our store locator.

We are hiring

We offer you a stimulating environment in a passionate team.

Other ways to contact us:

By mail

You can also send us your request or question by mail at:

FGL Sports ltée
C/o Customer Service
4855, rue Louis-B. Mayer
Laval (Québec) H7P 6C8

Media contact

For any media inquiries, please send an email to:

Cindy Thérèse Hoffman
Communications Manager

cindy.hoffman@cantire.com