DELIVERY

All orders of $119.99 or more before taxes are exempt from shipping fees. If your order is less than this amount, a flat rate of $11.99 plus taxes will apply.

If there are no unexpected circumstances, you should receive your package within 3 to 5 business days following the reception of your order confirmation email. Once the order is picked up by Purolator, you will receive an email including the tracking number to locate your package.

We recommend that you track your package through the Purolator’s website directly. Note that you will need to enter the tracking number included in your shipping confirmation email.
If the package is ready to be picked up at a Purolator facility, the procedure to claim your package will be indicated.
If you need additional information regarding your order, please contact our Customer Service at support@le-trio-hockey.heyday-mail.com.

There is no additional fee for orders including an oversized item.

No, when you purchase one or several gift cards alone, there are no shipping fees. However, if you add other items to your cart, the value of your gift card is not included when calculating the required amount to qualify for free shipping.

Yes! However, the shipping address must be in the province of Quebec and the billing address must always match the address associated with the credit card used to pay for your order.

You can have your order delivered to your home, your office, at a friend’s house or even in a PO box, provided that the address is valid and located in the province of Quebec.

Contact our Customer Service at support@le-trio-hockey.heyday-mail.com, a member of our team will be glad to assist you. Visit the Contact us page for the business hours of our Customer Service.

The location may vary from one carrier to another. In the event of your absence at the time of delivery, the carrier will leave a notice with the necessary information to pick up your package.